Ordering

When you complete an order on our webstore, we will contact you personally with a final price for shipping, payment, and delivery terms. BY PLACING AN ORDER, YOU ARE AGREEING TO THE RULES AS POSTED HERE.

Please remember that once you order an item, it is no longer available to sell to others. Please do not reserve and/or orders items with the intention of canceling these items at a later date. This is not fair to other customers.

If events happen and you are no longer able to complete your purchase, PLEASE notify Oakhill Rare Bulbs as soon as possible.

Oakhill Rare Bulbs reserves the right to refuse any order it does not want to accept.

New Customers

Deposits may be required. New customers placing orders over $200 may be requested to make a NON-REFUNDABLE DEPOSIT. Deposits are only required if requested.

Tax

All prices in our webstore are including taxes.

Shipping Rates

Shipping rates are depending on the weight of your order. Current rates are: 0-1kg: € 12.50, 1-3kg: €20.00, 3-5kg: € 23. Our rates are subject to change in shipping rates. If your actual shipping exceeds this amount and you have a refund pending, it can be used to offset the shipping charges.

Payment Due Dates

Spring payments are due March 01. Fall Payments are due September 01.

Failure to make payment on time means your order will be canceled.

IMPORTANT

All items are sold in anticipation of harvest. Many things can go wrong including bulbs that do not size up, bulbs destroyed by rodents, rot, disease, etc. These are all classified as CROP FAILURES. Crop failures are dropped from your invoice. If you have not paid for them, no adjustments are necessary. If paid for, refunds are sent by the method you paid – that is, check or Paypal.

Oakhill Rare Bulbs strives to deliver products true to name. In some circumstances, the items supplied to us are not correct. In these situations, Oakhill Rare Bulbs is as much a “victim” as you, and we apologize. Errors are reported to our suppliers and if possible items are replaced the following year or as our supplies allow.

Please report errors via email so that we can discuss a reasonable solution.